Before submitting a contact request, please review our frequently asked questions below. For any other questions or inquiries, feel free to contact us using the form below, or by emailing us at contact@offpitchcollective.com. We try to respond to all emails within two business days.
Most of our products fit true to size with a loose fit, but we recommend checking our size guide to figure out what the best size is for you.
Our orders are processed within 2 - 3 business days, and shipping can take from 7 to 15 days depending on your region. For more detailed information, please refer to our shipping policy.
A tracking link will be provided via email once the carrier makes it available, which usually takes around 7 days depending on the carrier.
Yes, you have 30 days after receiving your order to return your items, please keep in mind that you will need to assume any return shipping costs. To start a return, you can contact us at contact@offpitchcollective.com or using the form below.
The best way to exchange your items is to return the item you have, and place a new order once the return is accepted.
Please check our refund policy for more details.
To learn more about our community and affiliate program you can visit our community page. If you would like to apply to become an affiliate please contact us at contact@offpitchcollective.com or using the form below.
